Our 4 Clear Strategic Pillars

1. Patients and their families are ultimately the catalyst for Healthcare Innovation. This requires a shift from telling patients what to do – to hearing and seeing our patients’ needs.

2. Healthcare must invest in front-line methodologies to see patients in their environments from within the hospital to their home and everything in between.

3. Until we are willing to see all of the “bad” things, nothing is going to substantially change in our healthcare delivery system.

4. Healthcare must give a voice and platform to all patients and their families beyond “required” surveys and online reviews.